Help Centre

playing it safe

We use the latest technology to ensure that only you can access your account in our branches. Here’s how you can protect yourself out there.

playing it safe

Privacy and security

Account security and confidentiality are very important to us. So is your safety which is why we’ve collected information on how you can keep yourself and your cash safe:


fica documents info

fica documents info

As an accountable institution, we must comply with Financial Intelligence Centre Act (FICA) requirements. This means that for identification and verification purposes, clients must provide us with certain personal information and documents to open an account.

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keep your money safe online

keep your money safe online

Stay safe online with these Internet banking and shopping tips.

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