Bank Better, Live Better
capitec rated top bank in SA
In the latest Lafferty global rankings, Capitec was named the top South African bank for the third year in a row.
According to this year’s Lafferty Banking 500 study, a survey of 500 banks worldwide, Capitec is one of only 8 banks globally to achieve a 5-star rating. Each bank was assessed using 19 metrics, including: loans to deposit ratios, return on assets, equity as a proportion of total assets, strategic planning, fulfilment of brand promise, organisational culture, customer satisfaction, and digital vision and strategy.
The Lafferty Group provides research and intelligence to the banking industry across the world. Founder and study author Michael Lafferty, a former Financial Times journalist and a fellow of the Institute of Chartered Accountants in England and Wales, says “We congratulate Capitec on their continued success, especially for its customer focus and digital prowess.”
According to Capitec CEO Gerrie Fourie, “The Lafferty ranking is an encouraging validation of the work done by our team to build Capitec’s brand, culture and digital touchpoints. Our belief is that banking should be simple, affordable and transparent, and as we strive to be the best retail bank in the world, this recognition is a strong indication we’re heading in the right direction.”
The average star rating for banks in South Africa was 3.7. The following banks were included in the benchmarking study: Absa, Capitec, Finbond, FirstRand, Investec, Nedbank and Standard Bank.
Individual star-ratings per bank are as follows:
- 5-star rating: Capitec
- 4-star rating: Absa, Finbond and FirstRand
- 3-star rating: Investec, Nedbank and Standard Bank
you may also like...
aisha baker | how i learned to spend smarter
Aisha Baker grew up with 2 entrepreneur parents and money talk was common in their home. Spending wisely, however, was something she had to learn how to do.
this is the one local business we chose to produce over 11 000 of our new uniforms
We wanted a uniform that would make our employees proud to be part of Capitec. Our criteria for the business designing and making it? Proudly local, sustainable and invested in our vision – much like Capitec.
sharing happiness through hard work
In just a few hours the sickbay and old library at the Solomon Qatyana Primary School was turned into a fabulously painted, stocked and furnished library.